WhatsApp setup status

Here's exactly where WhatsApp stands in Yesoma, so you always know what's available right now versus what's still rolling out.

Available now — click-to-reply

You can reply to WhatsApp leads today with click-to-reply: Yesoma opens WhatsApp with your AI-drafted message pre-filled, you tap send. No approvals, no API. Set your number in Settings → Channels, and see Use WhatsApp click-to-reply.

Rolling out — full API activation

Full WhatsApp API activation (two-way sync, send from inside Yesoma, proactive follow-ups) is rolling out through Managed Messaging. Because it runs on the WhatsApp Business Platform, it depends on Meta approval and account eligibility, so timelines vary by business.

To start: Messaging → Request Managed Setup → WhatsApp. A real person handles the connection and emails you when it's live.

What the statuses mean

• Click-to-reply live — reply by tapping; available now.
• Rolling out / Managed activation in progress — we're connecting your number.
• Connected — full API send is active for your workspace.

Good to know

• Activating the API on a number means it moves to the WhatsApp Business Platform and can't also run in the consumer WhatsApp app — we'll confirm this with you first.
• Proactive messages outside the 24-hour window use pre-approved templates. See the WhatsApp Use Policy.