Never lose a customer
in your messages again.
Yesoma brings email and website inquiries into one customer desk automatically, with paste-in for WhatsApp conversations, then drafts replies from your real services, prices, policies, and tone, ready for you to review and send. Follow up before warm leads go cold.
Or see how it worksSee who handled each customer, what was said, and what still needs follow-up.
Loved by service-business owners
Inbox · All
Bridal makeup inquiry
NewAkosua Mensah · 12 min ago
Training program question
QuoteMarcus Williams · 1h ago
Property viewing request
Follow-upSarah Martinez · 3h ago
Refund request
UrgentJames Chen · 6h ago
Website partnership
LeadSade Williams · 1d ago
Built for service businesses that run on customer conversations
Glam by CellaBEAUTY
Jay BeautyBEAUTY
Regal CraftCRAFTS
TripSquadTRAVEL
Benas AutoAUTOMOTIVE
Spark SolutionsSERVICES
Customer messages are where growth gets lost.
Opportunities disappear when inquiries are buried, replies are inconsistent, follow-ups are missed, and owners lack visibility.
Inquiries get buried
A customer asks about pricing, booking, or availability. The message sits in WhatsApp or email and gets forgotten.
Replies are inconsistent
Different answers from different people. Prices, policies and promises become messy and unreliable.
Follow-ups are missed
A serious customer asks for a quote, but no one checks back before they move on to your competitor.
Owners lack visibility
You know people are reaching out, but you can't clearly see what customers keep asking for or what needs attention.
The Yesoma System
From scattered messages to clear next steps.
Yesoma turns customer conversations into organized inquiries, smart replies, follow-ups and business insights.
Explore the Product- 1
Capture
Connect email and website forms for automatic capture; paste WhatsApp conversations in as they come. Every inquiry lands in one workspace.
- 2
Understand
AI summarizes what the customer needs, details, urgency, and shows what information is missing.
- 3
Respond
Draft professional replies using your services, prices, policies, tone, and business rules.
- 4
Follow Up
Track who needs a reply, quote, booking, payment reminder, or complaint resolution.
- 5
Grow
See what customers keep asking for and turn insights into better business decisions.
Every channel
One customer desk for every way customers reach you.
Email and website forms flow in automatically; WhatsApp goes in via paste-in (or auto-capture if your number runs on the WhatsApp Business Platform). Each message becomes a tracked inquiry with an AI-drafted reply ready to send.
Where most customers already are
Click-to-reply via wa.me works today, no setup. Connect the WhatsApp Business Platform for automatic inbound threading when you're ready.
- wa.me click-to-reply, prefilled with the AI draft
- Full WhatsApp connection, set up and managed by Yesoma
- Customer replies auto-close follow-ups
Customer Email
A branded inbox, or forward your own
Every business gets yourbusiness@getyesoma.com. Share it with customers, or forward your existing business email here.
- Branded handle picked during onboarding
- Forward from Gmail, Workspace, or Outlook
- Every email becomes a tracked inquiry with a draft
- Reply in-app with your logo, color, and signature (Business+)
Website Forms
One endpoint, any form service
Drop the Yesoma endpoint into your contact form. Field names don't have to match — we auto-detect the rest.
- Web3Forms, Tally, Jotform, Formspree, Netlify, plain HTML
- Auto-detects name, email, phone, message
- Submissions land as inquiries instantly
Akua's Studio
online
Hi! What's your price for bridal makeup on May 18?
12:42
Hi Akosua — congrats on your wedding! Our bridal package starts at $1,200 including trial. May 18 is currently available. Want me to send the booking details?
12:43
Drafted by Yesoma · 1 tap to send
Want us to wire this up for you?
Yesoma Managed Setup connects your email, website form, WhatsApp Business workflow, Business Brain, and first templates — so you skip the setup work and go straight to replying.
Business Brain
Yesoma is not a chatbot that guesses.
It reads from your saved services, prices, policies, hours, and tone — and flags missing information instead of inventing it. Every reply knows your business before it speaks for it.
See how Business Brain worksThe platform
Everything you need to stop losing customers.
Revenue Impact
See which conversations are turning into revenue.
Track recorded won revenue, recovered follow-ups, lost opportunities, and revenue still at risk — so you know what Yesoma is helping you save.
- Mark each closed inquiry as Won, Lost, or No decision
- Add the deal value at close — Yesoma sums what closed
- Recovered numbers highlight cases follow-ups assisted
- Revenue at risk surfaces open cases that are cooling off
- See your most-asked questions and busiest services — spot what to staff for
Estimated revenue influenced by Yesoma, based on the deal values you mark when closing a case. Recovered numbers reflect cases where a Yesoma follow-up preceded the close.
Dashboard · Revenue Impact · last 30 days
Live in productRecorded won revenue
$47,200
this month · +18% vs last
Recovered from follow-ups
$9,400
12 leads · follow-up assisted
Revenue at risk
$14,800
6 open · cold or urgent
Lost opportunities
$6,300
3 closed Lost · last 30d
What changes when you switch to Yesoma.
Before Yesoma
- Messages scattered across WhatsApp, email, and website forms
- No one knows who replied or what they said
- Follow-ups live in memory and slip
- Customers go cold before you remember to check in
- You can't tell what's actually making money
After Yesoma
- Every inquiry is captured in one inbox
- AI drafts the reply in your voice — you tweak and send
- Follow-ups schedule themselves at the right cadence
- Each case has an owner, a record, and a clear status
- You see exactly what's converting — and what's at risk
Built for the way real businesses sell.
Yesoma adapts to your services, tone, and rules — so the AI never replies in a way that doesn't feel like you.
Beauty & Wellness
Bridal packages, deposit rules, service area, calendar — all the things you keep re-typing into messages.
Training & Education
Cohort questions, payment plans, course content, schedule. Yesoma keeps every prospect warm.
Real Estate
Viewings, listings, negotiation, follow-ups. Stay close to serious leads even when you're showing.
Ecommerce & Retail
Stock checks, sizing, returns, shipping ETAs. Repeat questions become one-tap replies.
Consultants & Creators
Discovery calls, scope, pricing. Speak with your tone — without writing every reply from scratch.
Software Teams
Customer success, onboarding questions, billing. Faster replies without growing the team.
Trust & Control
- Isolated workspace + row-level security
- Human approval by default — nothing sends without you
- We never train AI on your customers' data
Skin in the game
We run our own customer support inside Yesoma.
When you email support@getyesoma.com, your message lands in the same inbox, gets the same AI draft, and goes through the same review flow as your customers' messages do. We use exactly what we sell you. Every product decision goes through that filter first.
See it live → contact us and the reply you get will tell you whether the product works.
Why not just use Front, Help Scout, or ChatGPT?
Honest comparison. The other tools are good. They just weren't built for solo founders running on WhatsApp.
| Feature | Yesoma $79/mo | Front $19/seat | Help Scout $25/seat | ChatGPT + Gmail DIY |
|---|---|---|---|---|
| AI grounded in your business | included | not included | not included | not included |
| WhatsApp inquiries triaged + drafted | includedPaste-in by default; full auto-capture with Yesoma-managed WhatsApp setup | not included | not included | not included |
| No-invented-facts guarantee | included | n/a | n/a | not included |
| Solo-founder pricing | included | not includedper seat | not includedper seat | included |
| Learning loops from your edits | included | not included | not included | partial |
Prices as of May 2026. Per-seat plans are entry-tier; both Front and Help Scout scale up from there.
Loved by business owners
“Yesoma helped me stop missing customer messages. I reply faster, follow up at the right time, and I've booked more brides this month.”
Princella K.
Glam by Cella, Fredericksburg VA
“Yesoma helped me stop losing hair appointment requests in my DMs. Now every inquiry is tracked, my replies are faster, and my clients get followed up with on time.”
Jennifer A.
Jay Beauty, Hartford CT
“Before Yesoma, training inquiries used to slip through the cracks. Now every quote is organized, tracked, and followed up on.”
Rebecca A.
Regal Craft, Accra Ghana
Simple plans that grow with you
Start free. Upgrade when you outgrow it. Early customers lock in launch pricing for life.
Free Starter · paid plans from $79/mo · WhatsApp included
Invoices that work anywhere. Bank transfer, mobile money, cash, anything. You get paid how you already get paid.
Done-for-you setup
Want us to set Yesoma up for you?
Skip the setup work. The Afia Labs team configures your workspace from your existing channels and a 30-minute call. You go from sign-up to “AI is replying for me” in under a week.
- Business Brain set up with your policies + tone
- Website form + email auto-capture wired in, WhatsApp paste-in workflow set up
- First 5 reply templates drafted with you
- Team invited + permissions configured
- 30-min kickoff + 30-min handoff call
- First-week check-in to refine the AI's voice
$499
one-time · optional
WhatsApp setup is already included in every paid plan — this is the full-workspace concierge. Enterprise from $1,500.
See add-onsTurn every customer message into a growth opportunity.
Join early access and be among the first businesses to experience Yesoma.
Build with us.
Field notes from helping service businesses scale customer success. Twice a month. No fluff.