Blog
Field notes from building Yesoma.
Founder takes, product thinking, and lessons from real service businesses we work with.
LatestGhana
Ghana's tourism is booming. Its customer service is bleeding it dry.
Why Ghanaian businesses are losing money on every missed message, and what it will take to fix it.
YT
Read postYesoma Team
Jun 10, 2026 · 9 min read
More field notes
Founder NoteProduct
Why we built Yesoma
Service businesses run on conversation. Most software pretends otherwise. Here's the bet behind Yesoma, the customer success layer for SMBs.
BO
Bridgette Owusu
May 18, 2026 · 5 min read
The six learning loops that make Yesoma sharper every day
Most AI tools peak on day one. Yesoma is built to get better every week — six always-on loops that compound from every edit, observation, and override you make.
BO
Bridgette Owusu
May 18, 2026 · 4 min read
Bring every customer conversation into one command center.
Email, WhatsApp, SMS, and social in one inbox — with AI-drafted replies and follow-ups before customers go cold.