Connect a website form
Point any contact form at Yesoma's inbound endpoint so submissions land in the inbox as inquiries.
Point any contact form on your site at Yesoma's inbound endpoint and every submission lands as a new inquiry in the inbox.
Set it up
- Open Settings → Channels → Website contact form.
- Copy the endpoint URL shown there — it's unique to your workspace and ends with your inbound token.
- In your form provider (Web3Forms, Tally, Jotform, Formspree, Netlify, Webflow, or plain HTML), set the form's submit action to that URL.
- Submit a test entry from your live site.
The new inquiry should appear in Inbox within a few seconds, with the submitter turned into a customer record.
What field names should I use?
You don't have to rename your form fields. Yesoma auto-detects common field aliases — name, full_name, email, phone, message, service, budget, note, etc. If your form sends extra fields, they're stored on the inquiry's metadata and visible on the inquiry detail panel.
If your form uses an unusual field name (like your_text_input_12), the message body still arrives — just rename the field on the form for cleaner records.
Provider-specific steps
See Supported form providers for the exact configuration in Web3Forms, Tally, Jotform, Formspree, Netlify, Webflow, and plain HTML.
Want a deeper look at the endpoint?
The full reference — URL shape, payload, response codes, hidden fields, and signature — lives in Website form endpoint.
Common issues
- Submission posts but no inquiry shows up. Most often, the form provider is doing a
mode: no-corsrequest that swallows errors. Check your provider's logs and confirm the response was200 OK. - Inquiries arrive with no message body. Your form is probably using a field name Yesoma doesn't recognize. Rename the message field to
messageor check the inquiry's metadata — your data is still there, just not on the main body. - Spam submissions. Add a honeypot field on your form (a hidden input most providers offer) before considering CAPTCHA — it usually does the job.
Related
- Supported form providers
- Website form endpoint (developer reference)
- Connect customer email
More in Channels
- Setup10–15 min
Connect customer email
Forward your business inbox to Yesoma so every customer email becomes an inquiry, ready to triage and reply.
Read guide - Setup5 min
Connect WhatsApp to Yesoma
Request an assisted WhatsApp Business connection, follow eight clear setup stages, and know when to send the verification message.
Read guide - Beginner4 min
Reply to a WhatsApp customer
Review, edit, save, and send a WhatsApp reply from the Inbox without losing your approved draft.
Read guide - Beginner5 min
Why can’t I send a WhatsApp reply?
Match the message in Yesoma to the safe next step when a WhatsApp reply is unavailable or uncertain.
Read guide - Beginner4 min
Understanding Sent, Delivered, and Read
Understand WhatsApp delivery states, including what to do when a result is uncertain.
Read guide - Setup3 min
Pausing and resuming WhatsApp replies
Pause outgoing replies while messages keep arriving, then resume safely when your team is ready.
Read guide - Beginner4 min
WhatsApp privacy and security
Learn what Yesoma checks before sending and which connection details remain restricted.
Read guide - Beginner5 min
Use WhatsApp click-to-reply
Reply to WhatsApp leads in one tap — Yesoma opens the chat with your draft pre-filled.
Read guide - Setup10 min
Connect Calendly
Pipe Calendly bookings into Yesoma: each booking becomes a customer, a logged event, and an automatic post-meeting follow-up.
Read guide - Beginner4 min
Managed Messaging overview
Understand assisted channel setup, honest readiness states, and which messaging options are available today.
Read guide - Beginner4 min
WhatsApp setup status
Follow all eight assisted setup stages and understand Connected, Receiving only, Replies paused, and other safe states.
Read guide - Beginner3 min
SMS setup status
How SMS is set up for you through Managed Messaging, and what happens before it goes live.
Read guide - Beginner3 min
Click-to-reply vs assisted vs connected
Compare replying from your own app, requesting assisted setup, and using a fully connected channel.
Read guide - Beginner3 min
What happens after I request setup
Follow the eight customer-visible stages from Request received to Setup complete, including the message verification step.
Read guide - Beginner3 min
Instagram, Messenger & TikTok
Honest status of social channels: Instagram + Messenger early access, TikTok waitlist.
Read guide
Was this article helpful?
If something was unclear or missing, tell us and we'll fix it.
Still stuck?
We'll help you get this working. Send us a message, or ask about Managed Setup.