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Channels·Beginner3 min read

Instagram, Messenger & TikTok

Current social-channel status: Instagram, Messenger, and TikTok remain on the waitlist.

In this guide

Yesoma is building additional social-channel connections. Here is the current status without implying a connection is already generally available.

Instagram DMs — waitlist

Instagram messaging is not generally available in Yesoma. Join the waitlist from Messaging → Instagram to register interest; Yesoma will confirm supported access and requirements before offering a connection.

Facebook Messenger — waitlist

Facebook Messenger is not generally available in Yesoma. Join the waitlist from Messaging → Facebook Messenger; a waitlist request does not promise access or timing.

TikTok messages — waitlist

TikTok messaging support depends on platform access and approval, which isn't broadly available yet. Join the waitlist in Messaging → TikTok and we'll notify you when Yesoma supports TikTok conversations.

Honest by design

  • We won't show a "connect" button for a channel until the connection flow is genuinely live.
  • Not every channel is available to every business immediately — access depends on the platform's rules.
  • We'll never ask for your passwords or login codes.

Email and website forms are the connected Inbox channels to use today. WhatsApp click-to-reply remains available, while connected WhatsApp is a limited assisted pilot and SMS requires a connection review. See the Managed Messaging overview.

More in Channels

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