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Channels·Beginner3 min read

SMS setup status

How to request an SMS connection review and what must be confirmed before activation.

Eligible paid workspaces may request a review for an SMS connection. SMS is not a generally available plan entitlement today.

Status: connection review available by request

Yesoma first confirms availability, compliance requirements, activation timing, provider access, usage terms, and costs. Submitting a request does not guarantee that Yesoma can activate SMS for the workspace.

To start: Messaging → Request Managed Setup → SMS. Tell us your country and rough monthly volume. Yesoma reviews the request and contacts you with the supported next step; it does not activate a number merely because the form was submitted.

What the statuses mean

  • Review available — the workspace may request an eligibility review.
  • Rolling out — an accepted connection is being prepared under the confirmed terms.
  • Connected — SMS sending is enabled for your workspace.

Before SMS is live

Until SMS is enabled for your workspace, the inbox won't show an SMS send option — that's intentional, so messages never fail silently. You'll see a clear note to request setup.

Usage + pricing

SMS usage appears in the Messaging hub only after sending is enabled. Final SMS caps and pricing are confirmed before activation. Messaging must follow the Messaging Use Policy — consent, opt-out (STOP), and no spam.

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